24-40 hours a week
A lot of our customer's contact takes place during or after their purchase. As a Customer Advisor staff member, you will be the first point of contact for these customers. You answer customer's questions by email, Facebook, telephone and live-chat. You prepare new orders and settle existing orders. You understand the expectations of the customer and give advice on the making of decisions by giving the correct information about our products. Moreover, you maintain close contact with couriers, our buying and shipping department and financial administration.
VapoShop has an open and informal structure. You are part of a self-managing team which requires a lot of responsibility and input. You are asked to actively help think about improvements of procedures, communication and the overall functioning of the department.
Of course, we expect that you are good at what you do. But besides that, we feel that it is just as important to have a match with you as a person. You are the person that faces challenges with an open and positive mind. You love your work and you radiate that to our valued customers and your colleagues. You feel at home in our free and open company structure and you are not shy to take initiative because you know that we value your opinion and experience.
VapoShop is Europe’s # 1 online vaporizer supplier with a distribution centre in Amsterdam. We have over 8 years of experience in selling high-quality vaporizers. We are committed to offer only the best portable and home vaporizers, including replacement parts and useful accessories.
Vaporizing is the term for heating herbs, oils or flowers to a temperature whereby the active ingredients are released as a vapour. VapoShop strongly believes in the benefits of vaporizing and we focus all our efforts on presenting vaporizers as common household objects, without any stigma. We believe this technology should be accessible to everyone, whether for medicinal or recreational use.
Do you want to work at VapoShop? Send your CV with a motivation to Michele van der Zande: firstname.lastname@example.org
No agency calls.
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